Bookings & Cancellations Policies

All the boring stuff

 

Booking policy:

  • Where places are available bookings can be taken at any time.
  • A 20% deposit will be taken to secure a booking
  • Full payment is required at least 14 days prior to the event.
  • Each of the above will be acknowledged and confirmed by email 
  • We will only post hard copy tickets where you specifically request. The confirmation of full payment email is your ticket and does not need to be brought with you.
  • The person making any group booking is the person responsible for any cancellation costs. Please pass this information on to anyone you are booking on behalf of.
  • Please be aware that start times are the earliest time to arrive. Taxis from Mudgee township will take 10 minutes to reach the winery.
  • Any enquiries about events can be made to or by phoning the winery on 6372 0800.

Cancellation policy:

Please notify us as early as possible of unforseen events and where possible we will try to on- sell your ticket and make a full refund. Where this is not possible we reserve the discretionary right to uphold the following cancellation policy.

  • Cancellations made in advance will be fully refunded where tickets are on-sold, otherwise the refund will be 50%.
  • Cancellations with less than 2 weeks notice are non refundable.
  • Please make sure anyone you are booking tickets on behalf of is aware of the cancellations policy.